Huon Oak Privacy Policy

 

  • Privacy Policy

    Last Updated: January 2026 

    Huon Oak is committed to protecting your privacy and ensuring the security of your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). As an ethical property management firm, we prioritize transparency in how we handle your data. 

    1. Information We Collect

    To provide property management services, we may collect: 

    • Identification: Name, date of birth, and copies of 100-point ID (e.g., driver’s license, passport).

    • Contact Details: Email address, phone number, and residential address.

    • Financial & Professional: Employment history, payslips, bank statements, and rental history/references.

    • Property Data: Maintenance requests, photos/videos of property issues, and entry logs. 

  • 2. Why We Collect Your Information

    We collect this data primarily to:

    • Assess and process tenancy applications.

    • Manage active tenancies, including rent collection and repairs.

    • Communicate with you regarding property inspections and updates.

    • Comply with legal obligations under Residential Tenancies legislation.

  • 3. Disclosure of Personal Information

    We only disclose your information to third parties necessary for property management operations, such as: 

    • Property owners (landlords) for application approval.

    • Qualified tradespeople for approved maintenance or repairs.

    • Tenancy Bond board - ACT Government Canberra

  • Item de4. Data Security and Retention

    In 2026, we utilize industry-standard encryption and Multi-Factor Authentication (MFA) to protect your digital records. We retain your personal information only as long as necessary for business or legal purposes, after which it is securely destroyed or de-identified. scription

  • Item d5. Your Rights

    Under the Privacy Act, you have the right to: 

    • Access: Request a copy of the personal information we hold about you.

    • Correction: Ask us to update or fix inaccurate or out-of-date information.

    • Deletion: Request the erasure of your data when it is no longer required for legal or business reasons (pursuant to 2026 reform updates).

 
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